FlyerTalk Forums - View Single Post - SPG Best Rate Guarantee (BRG) 2016 : Success, failure & discussion thread
Old Jan 14, 2016, 3:43 am
  #58  
leeky
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Join Date: Sep 2012
Posts: 827
the competing rate is more then twice the Starwood rate posted so how did this ever get BRGed?

Originally Posted by 3rdworldresident
Hotel Name : Royal Palm South Beach Miami, a Tribute Portfolio Resort
Date(s) : 4 nights in late December 2016
Number of Adults : 2
Room Type : Deluxe city view room, non-smoking
Starwood Rate : USD 600.21 per night (taxes and fees included)
Competing Website : galahotels.com
Competing rate : USD 1279 per stay (taxes and fees included)
Comments : Resort fee not included in both starwood rate and competing rate.
BRG Reward : twentyPercent
Actual confirmed rate : 224.38 USD per night plus taxes and fees (280.48 USD less 20%)

Very fast response time (less than half an hour). Kudos to BRG team.

However, after doing some research on this property, I don't think i want to stay there anymore.
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