Originally Posted by
buylowsellhigh
Eek... Mine was actually an AA award ticket (but with MPC# entered into the registration). In total I've had strange issues happen in I would say 1 of 4 award tickets I book with CX including award ticket on hold being arbitrarily cancelled.
How does compensation work for itineraries involving connecting flights... for example... 5 hour connection between flights, but because of denied boarding on the first flight, the connection became less than 1 hr?
Really? You mean reservations before ticketed or after ticketed?
I know CX would cancel reservation that violates the married segments, i.e. people book the married segments then switch out the unwanted segment and put back the wanted segment that if originally was there, the long haul segment availability would not show. However those are reservations during the 5 days AA hold, not ticketed awards.
Exactly how yours being canceled and what were the eventual outcome? Did you get rebooked?