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Thread: Contacting American Airlines Customer Relations & Complaint, Issues (master thread)
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Old Jan 13, 2016 | 1:32 pm
  #104  
ThreeJulietTango
 
Join Date: Jun 2013
Location: US
Programs: AAdvantage
Posts: 1,752
Originally Posted by SpaceCoastBill
It just sucks that they can take that amount of time but try to change or buy a ticket with the promise that the funds were approved and are on the way. You think they would wait 30 days?

I can't even see any status on a webpage, nothing.

There is no reason for this to take that long, Im pretty sure they have computers.
It's possible that the refund has already been processed but the funds are just taking forever to be returned.

I accidentally charged myself $100 and had the payment voided minutes later but it still took about 6 weeks for the credit to show up.
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