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Thread: Transportation e- and paper Voucher / vouchers / "MCO" FAQ and master thread
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Old Jan 13, 2016 | 12:56 pm
  #4  
arlflyer
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Originally Posted by RogerD408
It might not be too late... Contact AA and ask them about the situation. Given they have always "refunded" the taxes over-paid to another voucher, maybe they can do this retroactively? Wouldn't hurt to ask. Maybe if they end up having to do so much re-work they will find a way to get their TAs properly trained.
Originally Posted by 21A
The department you want is Refunds:
http://www.aa.com/i18n/reservations/...&title=refunds
When I called in this very situation they understood the request and were quite helpful. Might be worth a shot.
Just wanted to bump this up and thank you guys. After I had flown the flight in question (purchased with a transportation voucher and including taxes/fees which should have been exempted) I filled in the online form requesting a refund of the incorrectly-collected taxes. I did not expect to hear anything but was shocked when I received a new voucher in the mail for the amount in question. ^
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