Originally Posted by
CPRich
Thanks for the heads-up.
I am a bit confused as to why you believe supershuttle knew you had a confirmed booking.
Was the fare cheaper than a direct booking? I always try to go directly to the source, bypassing any "booking agent" in situations like this.
I have no way of knowing whether supershuttle knew about the booking, which is why I wrote that as a question.
I couldn't find any direct booking for that route, without a stop, barring jayride.
Originally Posted by
Often1
Why would anyone use an Australian company to book a Super Shuttle between two New York City (sort of) airports? Check a couple of review sites and you will see that your experience is the standard.
As a general matter stick with CPRich's advice. Always go directly to the vendor.
Why would you use Orbitz to book a flight in Italy ? A company can provide international service without being based in the destination country...
True, many think you should go directly to the vendor. I don't, and I do not accept that you have to assume you will get worse service - in some cases the opposite has been true. A consolidator (or any other operator) can and often does have fares and services (and leverage) you as an individual have no access to.
Jayride does have a mixed bag of reviews - but not overwhelmingly so and no worse than many other companies I've had positive experiences with.