FlyerTalk Forums - View Single Post - Miles&Smiles Elite is no more Star Gold card... [in some computer systems]
Old Jan 12, 2016, 3:13 am
  #14  
vivamuci
 
Join Date: Dec 2003
Location: IST - NYC
Posts: 776
Originally Posted by starflyergold
Ah yes, the wonders of the LH IT system. I had the same experience recently on a LX/LH itinerary. The LX BP was correct TK*G but the LH BP said TK*P. I asked LH staff what this was all about and they claim to know nothing.

One agent even tried to manually set my TK number to *G but the system refused.

Now if you were into conspiracies you could think that LH deliberately blocks TK*G given their lack of friendship.

Moral of the story is always carry your physical card. Incidentally LX lounge dragons still insist on the card even when it says *G on the BP.
I have the problem with my UA and TK card.
The problem exists since LH introduced OLCI many moons ago.
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