Originally Posted by
Cyberian
...the supervisor understood "There are only 3 rows of F on a 32R" and gave her 5k miles. She is fine with it.
Originally Posted by
javabytes
5k miles - that's quite low. I thought DL has an official policy of a $200 voucher for an involuntary downgrade.
Originally Posted by
Cyberian
Apparently the explanation was that her A fare was upgraded coach, not a true F?
Originally Posted by
anc-ord772
... and you're good with that justification?
I think Delta's changed their approach to compensation for involuntary downgrades where ALL first class fares (F, P, A, G) are honored as "true" first when it comes to compensation. No more "well it was actually a main cabin fare with an automatic upgrade." I'd call and ask for the standard $200.