I got another version of this:
Thank you for your email.
We would like to confirm that we've been experiencing production problems recently, and are working hard to get said issue resolved as soon as possible.
In the meantime, we have extended your status to a further five (5) months as customer courtesy. Your Ambassador membership is now valid until 01 January 2017.
Please be assured we will update our members immediately as soon as new information comes in regarding your member materials.
Alternatively, you may choose to print a copy of your Platinum Ambassador card online at https://www.ihg.com/rewardsclub/us/en/account/printCard and click on "Print Member Card" link at the left part of the page. This provisional card will guarantee receipt of your benefits when staying at IC Hotels.
Our apologies for the inconvenience this matter has caused. Should you have further questions, please contact us at +44 (0) 20 33 499 034.