I still like the personal touch.

I bank at a very small personal bank where I like to go inside and see the same friendly bank cashiers I have seen since the day the bank first opened.

And, as long as I am in the Bus/1st line, and there is hardly anyone in it, I would prefer to check in my luggage with that person who I feel has more time and can better help me if her screen pops up that I have a problem, rather than the kiosk person who is really there just to take your luggage and that of the person behind you and behind him, ... unless, of course, I can get another round of bonus points for using the kiosk