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Thread: changing flights with gold upgrade certificate already applied
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Old Jan 8, 2016 | 2:06 pm
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Originally Posted by bronco29
I am considering changing our flights where I have initially used our gold certs to upgrade. The new flights also have U class available. Wonder whether I can do this online without losing the gold certs or need to make the change first, call customer care to have gold certs reinstated and then reapplied to the changed itinerary. Would be nice to do this all in one step.
I think the big issue here is, if the GGUs expired in 2015, can they be reapplied to a new itinerary in 2016?? I've wondered this myself. I've had two given to me from last year for an itinerary I have booked for this year....if I change flights, do those GGUs go away, go to the person who they originally belong to, or do they automatically get applied to the new itinerary (over the phone by an agent...I know this isn't possible online)?
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