FlyerTalk Forums - View Single Post - Missing avios/tier points. BA contact issues
Old Jan 8, 2016 | 3:11 am
  #7  
KARFA
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Originally Posted by Mkoleary
I've recently completed an ex-DUB to HNL and the first sector from DUB to LHR did not have any TPs or Avios credit to my account despite the next five sectors crediting. Ticket was booked through AA.

Logged it via the missing avios form and it came back as rejected - the reason why was because the Avios had already been credited - which was completely incorrect, do they even do a cross reference with what flights have actually been credited to my account?
Did it credit but with 0 TPs/avios or is DUB-LHR not showing as crediting at all?

I then called the Gold line who told me I have to complete all sectors on a booking, then eventually the first ones will credit to my account.
BS I am afraid. I did a DUB-OGG itinerary over New Year. Was out there for six nights, and whilst I was all the flights from my outbound credited.
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