FlyerTalk Forums - View Single Post - Aircraft sub - no premium economy. Appropriate compensation?
Old Jan 8, 2016 | 12:07 am
  #28  
m0hamed
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Join Date: Aug 2009
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Originally Posted by Kiwi Flyer
Yes they have quite a backlog at the moment. It has taken a month to get back to me.
Customer Care prioritises by QF elite status, so non member is at the back of the queue which clearly affects OWE of other alliance partners.
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