FlyerTalk Forums - View Single Post - Grand Hyatt Santiago-Diplomatic Suite USD $5.00 per night
Old Jan 7, 2016 | 2:06 pm
  #395  
heatheresq
 
Join Date: Oct 2011
Location: LGA/JFK
Programs: AA PL, DL Gold, Hyatt Dia, SPG Gold, HH Gold
Posts: 222
Originally Posted by cascade
Spent a week there during Christmas, overall a great hotel. Breakfast in the lounge was lacking, but for the price I can't complain. Hotel is beautiful, and the location was actually excellent in my opinion. A short walk to a huge mall as well as a beautiful park that stretches for miles. Restaurants in the hotel were reasonably priced and very good. Rooms were overall very nice, could tell they renovated them recently. Cheap uber rides to all of the touristy stuff.

I was charged nearly the full amount (only two of my nights had the split charge to AMEX, the rest charged 100% to me), so I did get a lot of points, however I will have to speak with AMEX to get the difference credited back manually since I have emails indicating they will honor the rate.
Can you clarify why you allowed them to charge you the regular rate? Sorry, I just didn't understand that part. Thanks!

EDIT: I think I understand now but still don't get the intricacies of what happened.
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