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Old Jan 7, 2016 | 2:04 pm
  #1921  
sethb
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Originally Posted by AKC6
Booked in main cabin for $500 (K), was offered $200 or 20,000 SM for FC. Took the PWM, entered cc info, completed purchase.

Receipt came through later at $820, the W fare, but showed A class; 20,000 SM deducted.

Replicated with and without signing in, K class + $200 FCM, total $700; didn't buy.

Going to be some very surprised pax.
So they charged you more than quoted? Did you cancel the purchase, and redo it while taking screen shots at each step?

What did Delta say when you phoned in to get the excess $320 refunded?
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