Originally Posted by
LJOP
Sorry about that my thought process started somewhere and went the longest way possible. As for the flight times;
Original Booking: 1:36PM IAD-CLT-LAX-DEN 11:29PM.
Replaced with: 9:20AM IAD-CLT-DEN 1:36PM
I was unhappy with that replacement as I will be in crystal city, so I thought that getting to IAD could be a problem early in the morning. I phoned up to ask if there was anything later (there wasn't, so I asked about DCA of which I was told there were a couple, but I would have to pay. During that phone call, the lady put the phone down midway through. The next day I discovered that my booking had changed as follows;
12:10PM DCA-DFW-DEN 4:45PM
I have to admit I was somewhat irritated that she had changed the routing when she was only supposed to be checking it. Equally, all the replacement routes are at least £300 cheaper to buy as opposed to what I had originally paid for, but when I phoned up the first time I was told I couldn't get any money refunded until after the flights.
Wait... am I missing something or was the original request about international travel?
In any event, the change you were initially faced with in the post I quoted above would have allowed a refund, however it depends on whether they count the change that was made to leave from DCA to be a voluntary reroute which you'd accepted. If you never said "yes" to those flights, then I think you've an argument to make that you reject this option and would like a refund as they can't get you to DEN within 2 hours of your initial flights, but again I'm a bit confused about which flights we're discussing (which may well be my fault).