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Thread: SPG Status Match Request and Challenge Policy : Discussion Master Thread
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Old Jan 7, 2016 | 2:53 am
  #541  
Starwood Lurker III
Company Representative - Starwood
 
Join Date: Jan 2011
Location: Guangzhou
Programs: SPG
Posts: 1,021
Originally Posted by btan887
I'm glad the terms and conditions at 8.1 are clear about platinum status length, but the platinum liason just emailed me this. I guess they are mistaken..?


"I am pleased to inform you that I have successfully enrolled you into our Platinum Challenge. Your earning dates for this Challenge starts from January 01, 2016 and ends on March 31, 2016. I hope you will successfully compete the Platinum Challenge. Once you will complete our Platinum Challenge in March, you will be considered as a Platinum member upto December 31, 2016."
Hi btan887,

The information provided is incorrect.

If you could forward the email to us, we will follow up with the appropriate team.

Best Regards,

Christina Zhou
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
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