Name of the hotel: Mercure Harvestland Bali
What is your Le Club status? Platinum
Were you (or for multi-stayers were you generally) happy with the hotel/stay? Quite happy.
Which room did you book and which upgrade did you receive?
Booked standard room, no upgrade on 1st stay, got executive with terrace on 2nd stay.
How are the rooms?
Pretty basic and quite dated. Can't expect much for < $23.
What was good and what was bad?
Good:
- I have 2 separate stays, booked by another company (long story).
Apparently my Accor# is not added here, so they didn't aware that I was platinum on 1st stay.
But as soon as they realize, the manager came out and greeted me.
Offered to pre-upgrade for the next stay.
On 2nd stay, got welcome fruit in room. Another personal greeting by the manager.
- And surprisingly, they also offered free transport to airport (hotel van) when they found out i didn't have transport yet.
Bad:
- Rooms very dated. Bathroom pretty basics. Towels very worn out and a bit dirty.
Did you get club lounge access? How was the lounge?
- No lounge
What about welcome drinks, welcome amenities or any other special perks?
- Personal greetings by management.
- A hand-written welcome card and fruits amenities.
Value for $ or Vouchers? Would you return?
- Hard to say. Bali has a lot of Accor properties at $20-$30 range.
Depend on where you need to be. Location is close to airport.
There's a big souvenirs store and places to eat in walkable distance.
And for < $23/night, and you prefer the location it's not too bad actually.