Originally Posted by
PortlySpartacus
My hunch is they are trained to sniff out the big $ clients and provide their service to this client accordingly.
That's called "poor service" in my book.
Originally Posted by
PortlySpartacus
My perspective from a one night stay at PH NY is they cater to big money.
They're going to fail if that's true. No one in their right mind would choose PH NYC over Four Seasons or Mandarin.
Despite the pretension, this hotel does not (IMO) make the list of top tier NYC hotels.