FlyerTalk Forums - View Single Post - BA to move to LGW South Terminal Nov 2016 [revised to 25 Jan 2017]
Old Jan 5, 2016, 4:20 am
  #488  
simons1
 
Join Date: May 2013
Posts: 6,349
Originally Posted by jonjparr
Apparently Champagne in the lounge is not a guaranteed benefit now but "subject to availability". I suppose the point in all this is that Champagne is "available" but BA just won't pay for it.

It beggers belief that BA choose to treat their premium cabin passengers like this and then when challenged over it just make up a new policy. Talk about misselling their product.
I had to laugh when they replied that "all our beverages are subject to availability". Good get out, that one. They will be offering tap water next.

Champagne was available in the BA lounge but a day later it is mysteriously unavailable in the No 1. Cost cutting special of the day.
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