Had my first night out of three and impressions are mixed so far:
Positives
GYM is very very good
Breakfast of high quality
Comfortable bed - slept extremely well
Room is modern and of good standard, but not Luxury
Views West are fantastic
Public areas pleasing
Staff are outstanding - but then occupancy is not even 10%
Was upgraded to a deluxe Suite. Not sure I would class it as a suite, junior would be more accurate. View is straight on the O2... will change today to a different view
Negatives
Overall the quality of the building and fittings is of UK standard. It looks rushed and not properly crafted in places. Gaps visible
Prices in the restaurants are shocking. They want £80 for a bottle of NZ Pinot Cloudy Bay and meals are too highly priced. With the O2 less than 10 minutes away and a bucket load of mostly chain restaurants to dine at they have competition
The overall impression from rooms and public areas is that this is a high-end business hotel, not a luxury 5-star like the Park Lane