FlyerTalk Forums - View Single Post - United’s 24-hour cancellation / flexible booking policy ... {Archive}
Old Jan 4, 2016 | 3:51 pm
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WineCountryUA
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Originally Posted by Globehopper
Question: Since all flights were cancelled within 24 hours of the first flight booking, shouldn't I be entitled to a full refund?

If not, shouldn't I receive some residual airfare credit for a future flight?
You should receive a full refund. Neither the UA rule or DoT rule limits you to on change in the 24 hours. The change does not extend the clock but you canceled within 24 hours of the initial purchase.

Push back and if not responded to in 5 days, file a DoT violation.
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