FlyerTalk Forums - View Single Post - Too few flight attendants
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Old Apr 27, 2003 | 2:45 pm
  #14  
richard
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I have flown mostly UA and AA this year and FAs are fast disappearing. Service in F has been okay, but service in Y has been very poor.

On a 3 or 4 hour flight, two beverage services if you are lucky. Often they do not have enough fresh non-plane water. They are not discourteous but neither are they friendly. They are really harried I would say. Then they sit or stand in back chatting.

There has been no real food served so they do not have that to deal with.

I think this lessening of service will help make more people defect to the lowfare airlines. Those airlines, especially Southwest and JetBlue, are said to have decent service. It is not just that pax have lower expectations, it is also that their employees have a sense of fun and seem to enjoy their jobs, something that can't be said for most FAs on the majors right now.

This has an effect: pax on the majors in Y feel like they are an imposition rather than honored guests (ha).
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