FlyerTalk Forums - View Single Post - Please post your Royal Ambassador experiences (Archive Thread 2016)
Old Jan 4, 2016, 3:25 pm
  #18  
nicolas75
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Join Date: Aug 2007
Location: PARIS (France)
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Posts: 10,963
InterContinental London - The O2

What is your IHG Rewards Club status?
Spire Royal Ambassador

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes

Which room did you book and which upgrade did you receive?
Booked cheapest advance rate and received a so-called Deluxe river view suite

How are the rooms?
Very elegant design
Around 38 sqm

Seating area
Desk with unfortunatetky no multiple European/local plug sockets (which is always surprising for a business hotel)
Very comfortable bed

1 large flat screen television with good selection of cable channels, but which cannot rotate which means which cannot be watched from the sofa. Very poor selection of pay-tv films: only silly blockbusters.
High speed wifi

Nice bathroom with a bathtub and separate walk-in shower
Very good Anne Semonin amenities

Very quiet
Great view over the Thames and Canary Wharf

Nice box of Pascal Caffet French chocolates was offered

How is the exec. lounge?
Not open yet

What was good and what was bad?

GOOD
- Elegant design of the room (still, some plants would be welcomed).
- Attentive staff
- Very good breakfast (which was offered as a compensation of club lounge/spa/business centre not open yet). Excellent staff.
- Not central location, but easy access with the Jubilee line
- Great view from the sky bar

BAD
- Club lounge not open yet despite club rooms are sold
- Same story for spa and business centre (despite no information about that on internet)
- Deluxe suite has nothing of a suite
- Some details: no iPhone dock, no mouthwash
- Fruits salad at breakfast is served in a non-cooled bowl (fermented fruits at the end of the service)
- No signs from the underground station
- Surroundings of the hotel are not exactly engaging (looks currently more like a construction site rather than a luxury hotel)
- Architecture of the building is very banal (and surprising to have roofs seen from room covered with gravel rather than vegetation as it can be seen on eco-friendly buildings; and it is definitely more pleasant as a view)

Value for $ or IHG Rewards Club Points? Would you return?
Yes, even if the hotel needs to be completed


Pictures of the hotel

Pictures of the city

Last edited by nicolas75; Jan 4, 2016 at 5:51 pm
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