Originally Posted by
Adam1222
Neither the fact that they have an interline agreement, nor the fact that they are in the same alliance, means you are protected if you book separate tickets. This is not the case on any of the major alliances, though some rare individual airlines do protect passengers who book several tickets.
Had you come on here before booking the tickets, folks would have explained that you misunderstood what an interline agreement is, and "nearly 2 hours" for connecting between separate international carriers on separate tickets is nowhere near safe enough to ensure
Based on what you've described, Cathay actually went above and beyond what it was required to do-- which was to get you to PEK. S7 should have offered to change your ticket for whatever change fee they offer.
Lost baggage happens. I'm sure it must be stressful, but it has no relevance to getting you out of Moscow. The same goes for the play by play of your taxi rides and previous encounters. It decreases the readability of your post and provides no information that would help someone to help you now.
Also, I recommend you use a more descriptive title in the future flagging for readers what it is you want input on.
As this isn't a board of travel agents or airline representatives, there isn't much anyone here can do other than tell you to try and get in touch with the airline when you can.
Tl;Dr. "Was booked on two separate tickets, CX and S7. Missed connection at PEK and CX rebooked me via Moscow. Once I got to the check in for the final leg, DME, S7 says that there is a problem with my ticket and I need to talk to CX. No one is answering the phone I'm calling for CX. What do I do, now that I'm stuck in Moscow?"
Wrong. Carrier that delayed the flight is responsible to reprotect the passenger if they misconnected as long as both flights are oneworld and the connection time is above the MCT. It does not matter if the pax is on a single ticket or not.
It is somewhat more difficult to deal with it when the carrier at fault does not have representation at a particular airport (eg:CX@DME),but they are still responsible for reprotection.
I would advice to buy some skype credits (10$ should be enough) to be able to make cheap international calls to contact airlines which don't have an office at your location (DME in this case).