FlyerTalk Forums - View Single Post - Flight booked using Chase travel portal on Dec 31, didn't get 2x rewards
Old Jan 3, 2016 | 9:47 pm
  #1  
trufle
10 Years on Site
 
Join Date: Mar 2015
Location: SF
Posts: 33
Angry Flight booked using Chase travel portal on Dec 31, didn't get 2x rewards

I made an AA booking via chase travels on Dec 31 using my Chase freedom, and the transaction date while it was in the pending state was Dec 31. The charge posted today, but the transaction date changed to Jan 1. The 2x points for booking through Chase offer was only valid till Dec 31, and because of this weird change, I didn't get it. Can I call in and ask for a review? Is there any chance I can claim the offer, especially since I have the confirmation email dated Dec 31?
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