Originally Posted by
HDQDD
As a former baggage svc agent, 30-40 delayed bags on an int'l flight with lots of (tight) inbound connections (like AMS) is not that rare. Considering most pax have more than one bag checked, that's less than 10% of the peeps on a widebody. Still not a great percentage to be sure, but not unusual, esp during IROPS.
Thanks for this interesting reply. I'd just like to restate that when passengers asked why our bags hadn't made the flight, we were flat out told by baggage representatives that KLM had accepted a large amount of cargo for our flight making it overweight. There is no reason for me to make this up and it would have been better (certainly less antagonizing) had they simply said that our bags didn't make the connection for another reason or just said that they didn't know....
I believe you when you say that this was very unlikely to be the case but for whatever reason, a large number - 40 passengers (not 40 bags) - had their bags "bumped" for whatever reason...