Why is it so difficult for AC/AE?
For all booking classes show & print FF #
and If booking class is X or I then Miles = 0
or else post miles according to mileage accumulation table
On a side note, my buddy went to the Boarding gate agent and told him that he is a Star Gold, the agent told him not to worry that he will board in Zone 2. Flight was on Dec 24 to GRU. I just felt frustrated at the whole experience, Star Gold being treated like a second class citizen by a 3rd class check in agent.