Thanks for both your comments. I will try Mary's email with my delayed flight issue.
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Following up, emailed Ms Everts overnight and had a response and the letter I need this morning. On the Voyageur matter, another helpful contact was established by PM and this matter was resolved today. Again, appreciate the assistance provided by you folks. Have a great 2016! Proves FT is a caring community of "fellow travelers".
Last edited by Shareholder; Jan 5, 2016 at 11:29 am