Interesting comments, but I have to say, I think you missed some steps which VX FF know:
At t-24, you should be able to upgrade to MCS if space is available. Did you book on the VX site or 3rd party booking site. If you did the latter, you need to call the Gold Line to be put on the upgrade list.
There are discounted upgrades to F also available at t-24.
Did you have a look at
http://www.flyertalk.com/forum/virgi...aq-thread.html ? I think this would help clear up your misconceptions.
To the contrary, I did a few flights on AA recently and was completely unimpressed, although I do not have status. No IFE on SFO > BOS or SFO > ORD. I did a run on legacy US from PHX which was even less impressive. They wanted $68 for a middle seat on an exit row !?
In the 4 years of flying VX, I've never had a serious delay, except for weather and the crews did a phenominil job, both on the ground and in the air to keep everyone imformed, as well as minimizing the delay.
Golds and Silvers definitely get priority bag handling and did you know bags are hand counted by ground staff to make sure they get to the right destination? Never a lost/delayed bag on VX for me.
In my experience in the past four years, flying all over North America as well as internationally, VX is by far the most consistent, reliable carrier I've flown in North America. I could relate quite a few stories about VX staff going the extra mile for whatever reason. The staff are usually good to great and genuinely love their job. One pilot who came over from a legacy carrier told me after joining VX "I look forward to coming to work here. Before I did not."