FlyerTalk Forums - View Single Post - The Gwen, Luxury Collection, Chicago USA [Master Thread]
Old Jan 1, 2016 | 1:21 am
  #57  
mgarrett96
 
Join Date: Jun 2013
Location: Chicago, IL
Programs: AAdvantage Gold, United MileagePlus Gold, Marriott Rewards Gold, SPG Gold, Hilton HHonors Gold
Posts: 101
Originally Posted by UA-NYC
PLEASE let them know that, as a non-resort/convention center property, they do NOT have the ability to deny you a 4pm check-out. You'll be doing all of "us" a favor if you re-confirm with them your desire for 4pm
I'll make sure to do that tomorrow morning. I thought that I was entitled to a guaranteed 4pm checkout, but I wasn't sure so I didn't want to push. I'll have that conversation with them in the morning.
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