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Thread: SAS need to train their phone sales agents
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Old Dec 31, 2015 | 2:29 pm
  #11  
skba1
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Make sure you end up with their agents in Tallinn, and not the outsourced crap in e.g. Sweden (Sveg). The guys in Tallinn [English only] actually know what they are doing most of the time, and are trained for *A awards so are familiar with strange bookings.
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