The new points redemption is awful. Very few restaurants are eligible for the gift cards and you only get half the value if you take an amazon gift card ($10 GC for 2,000 points).

I also used a gift card for the first time last week and it took 2 managers and 20 minutes for them to figure out how to apply it vs the usual 1 manager and 5 minutes it used to take them to figure out how to take the gift checks.

It's barely worth using OT anymore.