Originally Posted by
cornellfrancis
I get the jet bridge escort when arriving at NRT. Also when boarding at NRT they usually ask me if I want to board first, even ahead of the passengers needing additional time (I always decline their offer). I am a diamond but not 360, however, I think this special treatment has something to do with my company and the fact that me and many of my colleagues make frequent trips to Japan and delta is trying to win our business. My colleagues have reported similar experiences. Frankly the escort is a bit of waste of time. It requires me to make small talk in very poor Japanese after getting off a 13 hour flight.
I'm a diamond and have flown business-class on 11 of my 12 flights in and out of Tokyo NRT this year. Never once was I escorted. The only passengers I saw receive this were Asian -- I'm not good at telling different Asian nationalities from each other -- and the greeters had signs in an unknown Asian language(s). I just presumed they were high-valued Japanese customers, who Delta appreciates despite its slow winding down of NRT's A-level hub status.
It doesn't appear as if there is any special lounge or facility for 360 passengers at NRT, though. The Sky Club by gate 25 has a small "reserved" room, but I've never seen anyone in it.
Do they have cars to transport you to your next gate at NRT? I suppose that's where the escort would be handy, especially if you were on a tight connection or needed to take a quick shower before catching a flight.
The best arrival treatment is in Hong Kong, if you stay at the landmark Peninsula Hotel. They greet you in the jet bridge, drive you to passport control in a buggy, walk you through passport control and then walk you to a waiting Rolls Royce. This is especially nice on the old NRT-HKG flight, which landed very late in the evening when all you wanted to do after (presumably) flying from the mainland U.S. is get to a hotel and sleep.