We recently flew MLE-IST-IAH in Business Class on TK and our overall experience has been a mixed bag. I really don't see us flying TK business class again unless it is an absolute necessity.

The MLE-IST on the A333 was mediocre at best. The food was just horrible; we were served - no not luke warm but - cold food and had to return it for proper heating in the oven. The business class seats were one of the narrowest we'd ever experienced and were quite uncomfortable as a bed. Not to mention a balmy 24-degree celsius cabin - I saw the flight attendant making a semblance of adjusting the thermostat and that's how I knew the actual temperature. It was so hot that we had to wet our clothes in order to feel cool; this is even after repeated requests to lower the cabin temperature. Both the narrow uncomfortable bed and the sauna-esque cabin were repeat performers on the IST-IAH 777 route as well.

The food and catering was actually restaurant-quality and quite delicious on the IST-IAH route. Sadly, this alone was not sufficient to offset the subpar hard product and the abysmal ground service at IST. While there were countless gates that were seemingly empty, we had to be cattled over to a really really remote stand. The additional enhanced semblance of a security check at not-really-a-gate was a long-drawn, time-consuming joke; though this may not be completely attributable to TK; however, there was absolutely no priority service for business class passengers either at this gate security check or for the bus transport to the remote stand. Of course, by the time we were onboard the plane, there was no attempt of any kind of PDB service by the crew. Overall, IST was one of the most horrible places to connect as a premium passenger - even worse than my previous IAD connection experience