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Thread: Feedback thread for the official EY Lurker, EtihadHelp
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Old Dec 29, 2015 | 11:47 pm
  #439  
EtihadHelp
Company Representative, Etihad
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Join Date: Sep 2013
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Originally Posted by chris2323
Hi EtihadHelp,

I'm trying to redeem GuestMiles on Brussels Airlines (SN) from Monrovia (ROB) to Brussels (BRU). It shows up clearly on the website as one of the flight options, but when I call the service center I am told that Monrovia does not show up in the system even though I know the flight does exists having taken it already. How can I look availability for this route?
Dear Chris,

Greetings!

In order to look into your issue, could we have your contact number with country code and Etihad Guest number by PM.

Thank you. *JS
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