I used hotwire last year for airline ticket and hotel stay for a trip to San Diego. I was pleased with the service. The hotel was grand, they had my pre-payment set up and noted on my reservation. There was no problem with that aspect of it. The only complaint I might have is that my return flight from San Diego was 6:30am, so, I had to be at the airport at 4:30am. Back then they were advising a two-hour window.