Originally Posted by
Cargojon
This is an excellent perspective - prior to his death this past October, this could have easily been my father-in-law, who had issues at times with things like this, even though he was easily healthy enough to travel. Chemo is a hell of a thing.
Thanks for the reality check, and the reminder that context is everything.
It sounds as if UA did precisely the right thing once they were made aware of the severity of the situation. Perhaps this is a case in which compassion was called for, rather than looking for a scapegoat -- or a payout?