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Old Dec 29, 2015 | 2:25 am
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rembrandtuk
 
Join Date: Jul 2012
Programs: BAEC Gold, Hilton Diamond, SPG Gold, IHG Platinum Ambassador, Club Carlson Gold
Posts: 349
Boarding pass issues for only 1 of 2 pax

Had an odd one this morning. Checked in for a LHR-JFK, 2 passengers on the booking but would only issue a boarding card for 1 passenger, mine is not available and marked for airport collection only.

Called the gold line, they could not see why this has occurred but assured I was fully checked in.

I've had the message before, but not for just one passenger on the booking.
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