FlyerTalk Forums - View Single Post - The Riviera Palm Springs, Tribute Portfolio Resort [Master Thread]
Thread: The Riviera Palm Springs, Tribute Portfolio Resort [Master Thread]
View Single Post
Old Dec 28, 2015, 9:47 pm
  #40  
jdrtravel
 
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
It is sad that after all these years this hotel has not gotten the customer service thing figured out. Starwood should have done more local training before going live as an SPG property. It is a beautiful property but always a real s**t show.
jdrtravel is offline  
Reply