Originally Posted by
cestmoi123
No reason Norwegian should refund them. Norwegian didn't prevent them from boarding the flight.
Norwegian did prevent them from flying because Norwegian didn't want to be punished by the US for transporting passengers whose admissibility/transport status had been flagged for denial.
Government interference in ability to travel as contracted is often a refundable opt-out from contract obligations for airlines. It should be a refundable op-out for passengers too.