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Old Dec 23, 2015 | 9:51 am
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Dieuwer
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Join Date: Aug 2005
Location: BOS
Posts: 15,027
Miscommunication: Marriott - Protea

Made a reservation on the Marriott website for a Protea Hotel in Cape Town containing a free cancellation clause on the day of arrival.
However, I got an email today from Protea saying they did not receive any payment and will cancel my reservation in 24 hours.

Seems like there is a major miscommunication between Marriott and Protea.
I already send an email reply back to Protea but it responded with "out of office". Now what.
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