Since my membership ends at the end of December, I have been strategizing the burning of my points balance.
Have already made a business class TPAC reservation for Mrs. SHIB.
Was reconciling my account yesterday and was reminded of how easy it is to not get credit in the SkyBonus program.
Even if you have your SkyBonus number in your profile, any time you deal with a phone agent to change a reservation, buy an FCM UG, apply an upgrade coupon, etc., you will lose credit for the itinerary unless you explicitly tell the phone agent to reenter your SkyBonus number. It will not automatically carry forward to the modified reservation.
I submitted my requests for missing credits, and got 24 hour turnaround. ^^^
And picked up an additional 450,000 points.