Originally Posted by
110pgl
Many have reported calling shortly after buying and getting a refund. You might have an even better shot because you bought another ticket.
Either way, if you cancel the ticket, you get your SWU back.
Definitely true that you should get the SWU back. What I've found is when an SWU is applied due to a quirk of the reservations system rather than keeping the residual value attached to the original ticket, AA will issue a paper voucher. I generally find this more useful, but it's somewhat annoying to redeem the paper vouchers versus calling in to apply the ticket to an existing on-hold reservation.