I've been a longtime National program member. Started a new job where Avis is the preferred (pun intended) provider. So far I'm very dissatisfied with service. Rentals in DTW and ORD last week. Filled up the tank in both situations prior to return. Bring cars in FULL and the check-in person asks if I put gas in. Umm.. "yes.. that's why they are full". Get my receipt and run to shuttle bus. Checking receipt on bus during both occasions and I see FUEL CHARGE $xx.xx. Grrr.. call Customer Service .. and am asked whether I filled up.. YES, and where (really?) and if I have a receipt they want the receipt number?! If I bring the car in FULL .. doesn't it indicate I filled it up.


Website bugs. Not sure if it is because of Chrome browser .. but getting timeouts, password not recognized, changed password not recognized

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