FlyerTalk Forums - View Single Post - Not getting credited the points it said I would on booking?
Old Dec 22, 2015 | 6:44 am
  #1  
Saral
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Join Date: Sep 2008
Programs: IHG Platinum
Posts: 443
Not getting credited the points it said I would on booking?

I normally book a cancellable rate and pay on check-in, the last twice I have paid in advance on a non cancellable rate and neither time have I been allocated the points it said I would be when I booked

It looks like the points have been worked out minus the VAT element

is this the norm?

Just wondering
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