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Thread: Anderson Named Aviation Week's "Person of the Year"
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Old Dec 22, 2015 | 4:02 am
  #27  
privacylawyer
 
Join Date: Feb 2012
Location: North America
Programs: DL Diamond, former UA1K MM lifetime (left UA for DL), FPCPlat, DL Biz and Plat Amex
Posts: 644
values = great customer service
Anderson's inflight welcome video has recently talked about company values. I think it's exactly the point.
best customer service on the phone for any company, much less airlines.
he deserves the award.
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