Location: HAM
Status: Diamond
Booked: CPMR (BMW 1 or similar)
Offered: ILMR (BMW 2 series Active Tourer)
Paid upgrade: PDAR (BMW 5 series sedan)
Duration: 5 days
Driven: 1000 km
Comments: Very poor rental experience at counter. Offered only 2 series - it's an ugly car, and frankly I would prefer the 1 series I had rented. At the least I expected a BMW 3 or A4 of whatever flavour. Finally I negotiated to 15 EUR a day for a BMW 5. It took 45 minutes to get there, however. Got an Austrian-plate car, without the Umwelt zone sticker, so I complained when dropping off and received 20% discount on the base price. Car was quite nice, white leather finish, not too many km on it, but honestly it wasn't the rental experience I expected.