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Thread: Citi retention offer reports (All cards) [2014 - 2015]
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Old Dec 20, 2015, 11:59 pm
  #1372  
MaxVO
 
Join Date: Feb 2012
Posts: 4,477
Originally Posted by teddy25
The trick is get the front line reps to transfer you to an analyst.
I take it that the cancellation request is not effective after 1 month. Can you share anything about your approach to getting your call transferred?
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