Originally Posted by
Travelomania
The expiration date on my account was showing 0/0/0001 for a long time, then all of a sudden this week it was 1/1/99.
I have called in various times and have been given different expiration dates after consulting with a manager.
I totally expected my miles expiring on 12/31/15 - 6 months after the last activity - and rushed to make a booking this week.
However, I realized that in the rush I had made a mistake and cancelled the booking within the 24-hr cancel period.
Low and behold, to my pleasant surprise the miles returned instantly into my account and the expiration date has been reset to 6 months out into 2016.
Would anyone know if this new reset date can be trusted as legitimate ?
You can call in, wait on hold for 25 minutes, and ask the rep when your miles expire. Don't trust the website. That is what the rep told me. you have to call in. My mom's expires in june according to the rep, when i called in she said, no they expire in april.