Originally Posted by
amgsl55
I was told by the CX check in counter staff not to use BA first lounge because it was over crowded. She told me to use AA lounge instead but it closed at 16:30 and my flight was 18:05. I decided to go to BA First lounge and it was just normal. The CX check in counter staff was misleading !
In my experience "normal" is an overcrowded BA Galleries First Lounge.